Client Feedback and Comments from our Customers


Interserve Support Services - We have used Rose training on numerous occasions, delivering various courses such as First Aid training, Manual Handling, IOSH Working Safely and IOSH Managing Safely etc to a staff base of approx 300 employees. We have found the Rose instructors very knowledgeable, delivering exceptional training and relating scenarios to real time issues that we come across from day to day activities within the Facilities Management business The feedback I got as Compliance Manager from delegates are; ‘that this is the best training course I have ever attended’, ‘The course was really well delivered, which made it very enjoyable’, ‘The trainer was very knowledgeable, with plenty of real time experiences, as the instructor has worked in the real world’. With these comments and feedback from our Staff we will continue to use Rose training, and would recommend Rose Training to any future Clients.

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Paul Miller Compliance Manager Interserve

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“I have really enjoyed this course and would also like to comment on how lovely the people were. Also the building is very impressive. I would not hesitate to recommend to my colleagues and friends”.

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Michelle Rose – RMS Tennon, Sunderland
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Headway (Dumfries and Galloway) Association Ltd has relied on Rose Health and Safety to deliver training for 4 years. They have facilitated moving and handling, first aid, epilepsy, COSHH and IOSH Managing Safely on a regular basis.
Rose Health and Safety Training Ltd have always provided professional, cost effective training, which is very well received by our staff. Our staff have commented on several occasions that they find the training provided by Rose Health and Safety Training to be interesting, up to date and most importantly. Relevant to our particular field.
I have been so impressed with the service that I have recommended Rose Health and Safety Training Ltd to organisations in our local area, who have also went on to use their services.
I have no doubt Rose Health and Safety Training Ltd (Gordon Rose) will continue to deliver an excellent service which we will continue to access and I have no hesitation in recommending their services to others.

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Sharon Hepburn - Deputy Coordinator
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May I take this opportunity again to thank you for the training as I found it very interesting and useful; I am now hopefully going to pursue the NEBOSH training course in the near future.
Amanda Kelly – Manger
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As assistant manager of Eothen Homes Ltd I organise the training for the care homes within the group and, following recommendations from others, have engaged Rose Health and Safety Training Ltd to provide moving and handling training on several occasions.
I have always found Gordon Rose to be professional in his approach both to me and my staff at the care homes.
Staff have commented that they have enjoyed Gordon’s training sessions which are informative and up to date and have proved to be very beneficial, adapting session to the specific needs of the residents of the homes. Gordon has always been forthcoming with advice in order to ensure that as an organisation we meet our legal obligations.
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Christine Hardy – Assistant General Manager

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I can confirm that Rose Health and Safety has delivered training on behalf of Northumberland Care Alliance since 2004 and is currently engaged to deliver a number of courses this year.
We are completely satisfied with the quality of training and high standards of customer care offered by Rose Health and Safety. We consistently receive very good feedback from candidates and I would not hesitate to recommend their services to anyone involved in commissioning training for the Health Care sector.

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Charles Plumeridge - Manager Northumberland Care Alliance

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Saint John of God Hospitaller Services has engaged the services of Gordon Rose on a number of occasions, in order to provide training to our staff members, concerning health and safety issues.
Gordon has provided training to staff employed at a variety of levels across the Charity. Gordon has proved himself to be an empathetic and supportive trainer, who is able to adapt his approach to suit the skills and abilities of the group he is working with.
Gordon is a skilled communicator. He is able to communicate his extensive health and safety knowledge, in a format appropriate to the knowledge level of the staff member. Gordon’s courses are always well organised and interesting and he is able to blend a variety of medium to good effect (PowerPoint presentation, handouts, DVD’s, group work etc).
Health and safety is a specialised area and some of the qualifications are therefore challenging. Gordon has always proved himself willing to support staff to attain the qualification level, providing additional support, where necessary. Gordon has always provided such support in a diplomatic way.
We have work with Gordon Rose on a number of occasions and look forward to this relationship continuing in the future.

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Catherine Shield – Human Resources Officer (Northern Region)

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Dear Mr. Rose,
I am writing on behalf of the Forklift Truck Association to thank you for your support for our recent safety campaign. It is really difficult to get the media to take note of something as mundane as a forklift truck, even in the context of safety. It really makes a difference to be able to put a face to the issue, and you have certainly helped us to do just that. We really do appreciate the time and effort you have devoted to this. Your willingness to talk about your difficult experiences in such a positive contribution. There is no doubt in my mind that it will have contributed enormously.

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David Ellison – Chief Executive
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I have worked with Gordon Rose – Rose Health and Safety Training and Consultancy Services now for the last 18 months and in that time I have found them to be extremely professional. All the deliver staff conducts themselves effectively and in timely, courteous way. Their deliver styles and approaches are professional and in a way that encourages effective learning. Rose Health and Safety Training have delivered several occupational specific courses for Northumbria Healthcare Trust over the last 18 months with excellent learner retention and achievement. They have been excellent in supporting staff that have extra learning needs, ensuring discreteness and professionalism throughout.

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Julia Marley – Staff Development Officer.

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The Hospital of God at Greatham have now accessed a variety of training from your company and have found that you have catered for our individual training requirements and gone out of your way to deliver training e have asked for.
All trainers are professional as well as friendly making training sessions a comfortable and enjoyable environment to be in.
We have found over the years your support and guidance has been genuine and all staff looks forward from one year to the next to training week.

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Joanne Blackwood - Coordinator
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This company confirms that it has dealt with Rose Health and Safety Training Ltd since 2006, during which time they have provided the company with excellent support in areas of IOSH Managing Safely Training, Working at Height Training and an introduction to The Corporate Homicide Act for the CEO and Directors of this company. Latterly, Rose Health and Safety Training Ltd provided a number of training courses for the hospitals and homes Managers.
Their work has been a major factor in providing staff with increased confidence in their understanding of health and safety, helping it to become one of the most preferred suppliers of specialist care.
The company can confidently recommend Rose Health and Safety Training Ltd as a solid reliable supplier, and experts in their field.

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Fiona Bentley – Group Health and Safety Manager

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I have had the pleasure of working with Gordon Rose for the past 7 years. Gordon was referred to my organisation after we had a spate of accidents within the company. At the time I thought, or certainly had the impression, that we were a very compliant organisation regarding health and safety. “How wrong I was!”
My company was facing legal action for breaches of The Health and Safety at Work Act 1974 which brought with it all other kinds of problems.........i.e. our insurers would not re-insure us when renewal time came around. We did eventually find a company to underwrite us and our premiums increased from £3K per annum to £25K per annum! Horrific!
Enter Gordon Rose. Gordon has a talent and a passion for what he does. His teaching skills are captivating, refreshing and entertaining. He turns a dull subject into one of interest for all who are fortunate enough to be taught by him.
Gordon set out a short, medium and long term Health and Safety plan for my company and we embarked on our journey to compliance. My company, my staff and I have never looked back since.
I would have no problems in recommending Gordon Rose to any organisation and “visa versa”, in fact especially “visa versa”. Adopting and promoting a good Health and Safety culture within any organisation is an excellent business model to follow.

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Frazer M.M Venters – Managing Director ISIS Property Services Ltd

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Re: Rose Health and Safety Training Ltd
I can confirm that Gordon Rose and Rose Health and Safety have been involved with the Ramside Estates Limited for over 4 years, developing a systematic health and safety and food management system to assist with compliance with food safety and health and safety legislation.
Gordon has covered extensive Management of Event Safety via preparation of risk assessments for large functions.
Rose Health and Safety have provided the following training to a large number of our managers and staff; First Aid, Fire Warden, Food Hygiene, Working at Height. I can confirm that the company is very satisfied the quality of the training provided. We consistently receive very good feedback from the course delegates on the standard of training and the course content, whether the trainer is Gordon himself or one of his highly qualified team.
On a personal level I have always found Gordon to be very approachable, professional and adaptable to meet our requirements, always providing high levels of customer care.
I have no hesitation in recommending Rose Health and Safety Training Ltd for both training and consultancy work

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Judy Pearson – Personnel & Training Manager.

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